Our IMS Service Management System provides real time data management.
Service Track is a powerful net based tool that allows you to centrally manage service calls & projects through to invoicing. An easy to use handheld interface enables field service personnel to add resource information and close of jobs ready for invoicing, eliminating paperwork and streamlining administration processes.
- Increase invoicing accuracy
- Increase billable time & material
- Centrally monitor field service in real time
- Quickly generate simple or complex quotes
- Group tasks into projects
- Part invoice projects
- Improve resource utilization
- Share scheduling information
- Asset management
- Be notified of due periodic maintenance
- Track inventory
- Simplify management of facility management contracts
- Eliminate process duplication
- Generate purchase orders from site
- Quickly reconcile job sheets with purchase orders
- Ensure all chargeable work is invoiced
- Ensure set procedures are followed
- Simplify WHS compliance
